Case study Crowngate Shopping Centre

Background

Divided into two separate shopping areas, Friary Walk and Chapel Walk, and including a food quarter, Crowngate is Worcester’s largest shopping centre and is home to many world famous brands. Located in the heart of the city, the centre also houses Worcester’s bus station and includes a safe and secure multi-storey car park for 780 vehicles. Covering 300,000 ft², it contains forty-nine stores and is built, in part, on the historic site of Blackfriars Monastery.

Brief

To provide responsive, planned, and reactive, mechanical and electrical maintenance solutions, including, heating, ventilation and air conditioning (HVAC) maintenance to Crown Estates’ Crowngate Shopping Centre.

Summary of works provided

Providing three dedicated on-site engineers, supported by our specialist team of commercial gas and air conditioning engineers, we ensure continuity of services for both Crowngate and its tenants. Our helpdesk provides 24/7/365 support, and the team is able to mobilise engineers quickly.

• HVAC & chiller units
• Pump sets
• AHUs & ventilation equipment
• Water hygiene & plumbing services
• UPS & standby generators
• Lighting systems
• Gas fired & fan assisted appliances
• Building management systems (BMS)
• Fire protection & prevention systems
• Lightning protection
• Thermography
• Air compressors

he Evotech team deliver a high-quality and responsive service based on ‘best value’ and provide highly effective and professional services to support Crowngate Shopping Centre’s business and that of its tenants.

Working collaboratively with the Centre’s management team we have developed a fully bespoke service to meet the demanding needs of such a large, busy retail centre. Providing three dedicated on-site engineers, supported by our specialist team of mobile commercial gas and air conditioning engineers, we ensure continuity of services and make a positive impact on the Centre’s visitor experience.

Our dedicated engineers work to a robust maintenance schedule to keep the Centre running at optimum levels and provide a safe and comfortable environment for both staff and visitors alike. Out of hours support is accessible via our 24/7 helpdesk team who are able to rapidly mobilise our on-call engineers.

Our engineers aim to reduce the running costs across the site at every opportunity and upgrade services to more energy efficient systems, as installed equipment reaches the end of its lifecycle.

We recently replaced the air conditioning system within the centre’s management suite with a more effective and energy efficient system and also converted the suite’s lighting to LEDs, providing improved life cycle expectancy and reduced energy consumption reducing running costs for Crown Estates.